How to Fix Deco AX1500 Not Connecting with Android Phones?
There can be various reasons why Deco router AX1500 not connecting with Android phones which we have listed below. Along with the reasons, we have added troubleshooting tips and solutions to fix the AX1500 WiFi issues.
Reasons: Why AX1500 Not Connecting with Android Phone
- The Deco AX1500 mesh firmware is not updated.
- Deco network has connected with so many devices.
- Mesh network has been interrupted.
- Incorrect settings configured in the Deco login interface.
- Incorrect SSID details like password key.
So, these were the reasons why you are facing Deco AX1500 Not Connecting with Android phones. Now, let’s solve this issue with the help of below mentioned tips and solutions.
Fixes: AX1500 Not Connecting with Android Phone
Update the Firmware
The obvious reason of the Deco AX1500 not connecting with Android phone can be outdated firmware version of the device. To update the Deco mesh system firmware, you can either use the Deco app or Deco interface on web. Learn both of them:
Deco App
- Open and access the Deco app in your phone via TP-Link account credentials.
- Tap Menu option and go into the firmware tab by scrolling down.
- Here, tap Check New Updates. If the latest firmware update is available then choose UPDATE.
- After a few minutes, the update will finish and the Deco device will reboot itself.
- Then, you can connect the Deco network again.
Deco Interface
- Connect a PC with the Deco mesh system network via Ethernet cable.
- Open browser and search the tplinkdeco.net or IP address 192.168.1.1.
- A Deco login page displays on the screen where you have to enter the admin username and password.
- Click LOGIN button to access the interface. Here, go into the settings and choose Firmware tab.
- Select the Check For Updates. If new version is available then click UPDATE button.
- The update will take a few minutes to update and reboots the Deco mesh to apply the update.
- After that, you can use the Deco network as usual.
Re-Configure Deco System
To reconfigure the deco system, you have to get access to the Deco login interface on your computer. Follow a few steps to reach the login page and reconfigure the settings.
- Link a PC with the Deco network via Ethernet cable or SSID (wirelessly).
- Open the browser, search the IP address 192.168.1.1 or URL tplinkdeco.net and reach the login page.
- Enter the admin username and password. Click LOGIN button and access the interface.
- Inside the interface, you can change the SSID channels (2.4GHz or 5GHz) or activate both.
- Set the new admin password, check for the update and configure other important settings.
Reboot Deco Mesh System
reboot the device will refresh the network and clear the bugs out from the device hardware as well as from software. To restart the device, just turn it off and on once via pressing the Power button twice.
Disconnect Few Devices
The issues could be too many devices connected with the same network. So, you might try disconnecting a few devices to resolve the problem.
Check SSID Credentials
Make sure that the SSID credentials of the Deco mesh network is correct. If you have forgotten the credentials, go into the interface and change the SSID password key.
Reset the Deco Router
At last, if any of the above troubleshooting tips are not working, reset the Deco router. Resetting your router will delete all the settings adjustment and data stored in the device. To reset the device,
- Find the RESET button at the router’s back.
- Press and hold it for 8-10 seconds.
- The reset process starts and will end in a few minutes.
- Then you should finish the Deco setup again from the Deco app or interface.
The Conclusion
Hope, you have found out why your Deco mesh AX1500 not connecting with Android phone and solved the issue with the help of above provide tips and solutions.
FAQs
1. How to Login to TP-Link Deco App in Your Phone?
You have to use the TP-Link account credentials to access the Deco app. If you don’t have the TP-Link account then create one in the app by taping Sign Up option. It will require your name, new password, Email address and a confirmation code to make an account.
2. How to Change Deco Login Interface Admin Password?
To change the admin password of the Deco web-based interface, you have to access the interface in your computer. In the interface, open settings and select the Admin tab. Enter the new password and SAVE it.