Decos Only Connect to Main Unit (Deco BE65)
We are having a query of Deco user, where explains that user have many units of Deco BE65, but all are connected through Ethernet backhaul. The units (all of them) want to link with the main unit connected to the main home network. User has tried resetting option, but facing random disconnections. Here, you will get to know why Decos only connected to main unit and how to solve the issue.
Why Decos Only Connect to Main Unit?
There are several reasons why your Deco units are behaving like user mentioned, have a look at the list of the factors:
- Network interference interruptions.
- Main unit not connected properly.
- Deco app or Deco login interface can’t be access.
- Deco unit cables are damaged and are not working.
- Deco main unit is not updated.
- Open the Deco app in your phone and access it.
- Select the Deco unit you want to update.
- Go to More > Firmware > UPDATE.
- The Deco unit will restart automatically.
Let’s see how to solve it with the help of the simple to apply issue. Learn the Solutions
How to Solve Mentioned Issue?
Optimal Location
Spots of the Deco router and other units must be optimal. The electromagnetic waves can interrupt the signals even in the Ethernet cable connection can trouble similar issue. So, make the Deco place change and place them at the optimal location (not around the ovens and microphones).
Connect Main Node Properly
Main Deco unit must connect with the router or the modem via the LAN cable. You have to plug its end into the modem or router LAN port and Deco any port. Now, you need to check the Ethernet cable damages and plugs properly.
Check On Deco App
To find out what’s happening to your devices, you must check out the interface or the Deco app in your phone. The app is the quick way to check. Open the app in your phone and access it through the Deco Login ID and password. Here, you can select the node and scan to find out why you are facing these issues.
Check Deco Connection
User has mentioned that the Deco BE65 units are linked with the Ethernet backhaul connection. So, you must check all connection one by one. You have to make sure that the Ethernet cable pairs are not damaged and are connected tightly.
Update and Restart Deco
Old firmware version can be a reason of the mentioned issue like ‘Decos only connect to main unit’. So, update the Deco devices to a latest one. Follow these below written steps:
Conclusion
We have described all factors why user is facing the Decos only connect to main unit issue. We have also provide some of easy to apply solutions.